Delivery times are guides and are 99.9% accurate
We have 4 shipping options for you to choose from and the prices below are the totals for all three shipments and all the protective packaging you'll need.
DPD 200. PREMIUM SHIPPING 24 Hr insured up to £200 at £19.99
DPD 1000. PREMIUM SHIPPING 24 Hr insured up to £1000 at £25.99
HERMES STANDARD. 2-5 DAY SHIPPING insured up to £20 at £6.99
FREE SHIPPING WITH HERMES when ordering a 7 knife package or above insured up to £20.
Having your knives sharpened involves three shipping journeys.
1. Initial knife boxes ship automatically via Hermes once we receive your order. Hermes is standard 2-5 working day shipping.
If your knife box has not arrived after 5 working days please contact us.
2. You place your knives in the box and return them to us.
DPD should take 1 working day from collection and Hermes should take 2-5 working days from collection.
Ensure you drop them at your local parcel shop as early as possible as drivers usually collect from parcel shops from midday onwards. If you miss your driver collection then your knives will be collected the following working day.
3. We endeavour to sharpen your knives within one working day and ship them back the following day using the same courier service you chose at checkout.
Please note that stated delivery times are guides and are achieved 99% of the time but are not guaranteed.
If you purchase multiple knife packages in one order they must all be sent to us together in one shipment.
They cannot be split over multiple shipments as only one shipping charge is purchased per order.
Please ensure you provide us with a mobile number for our couriers to contact you and please ensure our emails pass your spam filters so that you receive our shipping notifications.
Shipping options in detail -
Option one - DPD.
For valuable knives we recommend our senior trusted partner DPD.
For £19.99 you receive next working day delivery of your knives both ways!
Fully insured up to £200 each time.
( Remember that initial empty knife box ships Hermes )
For extra valuable knives we have DPD 1000 insured both ways up to £1000 for £25.99.
Next working day delivery means the shipment takes 24 hours to reach you from when DPD collect the package from us or from the DPD parcelshop when incoming to us.
Ensure you drop your knife box at your local parcel shop as early as possible in the morning as drivers usually collect from parcel shops from midday onwards. If you miss your driver collection then your knives will be collected the following working day. This will delay estimated delivery times.
DPD deliver to UK mainland only.
Mainland UK is all areas excluding N.I, Scottish Highlands and all islands. DPD do not ship to excluded areas.
DPD is not available in NI.
DPD will keep you informed by email or text message regarding your delivery.
Option two - Hermes.
If you want an economy shipping option, our slightly slower tracked service is with Hermes.
Hermes ship to all areas except Highlands, Shetland and Scillies.
Hermes is free on all orders of 7 knives and over ,otherwise it's just a snip at £6.99 for three way shipping of your knife box.
All packages are insured up to £20 and are fully tracked.
For this service each shipment takes on average 2-5 working days each way.
You will receive a shipping confirmation with a tracking reference when your knives ship so that you can track their progress back to you.
You can find your nearest Hermes drop shop here https://www.myhermes.co.uk/parcelshop-finder.html
Inside your box you'll find everything you need - return label, protective knife sheafs, mailing bag and packing instructions.
Please make sure your knives are clean and dry.
Place your knives inside their protective sleeves and press down firmly in a circular motion over the adhesive circles to ensure the blades are fixed securely in place for shipping.
Make sure the blades do not protrude from the end of their protective sleeves.
Press down firmly on the adhesive circles to secure knives for transit. If you don't then the knives may come loose in transit.
If you are packing more than five knives you should top and tail them to make them fit easily inside the box.
Your knife box is designed to carry up to 10 knives and fit easily through 99.9% of letter boxes.
Tear off the adhesive strip and close the box up ensuring box ears go inside box ends (see image above).
Place the box inside the plastic mailing bag, tape it up and a fix your shipping label.
Once you get your knives back be sure to remove them from their protective sleeves within 24 hours.
Be very careful when extracting your knives from their protective sleeves.
Do not pull the knives out from their sleeves as this could lead to injury. Instead, work them free by jigging them up and down until the adhesive circles release the blade.
Run your knife under warm water and hand dry.
Occasionally the adhesive tape leaves some residue. Just remove with an abrasive detergent and warm water.
Simple. Affordable. Fast. Hassle free. UK- wide domestic knife sharpening service direct to your door. With Blade & Butler's heritage your knives are in the best of hands.
Sharpness guarantee on delivery or a free re sharpen! See T&C's
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