We have 4 shipping options for you to choose from and the prices below are the totals for all three shipments and all the protective packaging you'll need.
DPD 200. PREMIUM SHIPPING 24 Hr insured up to £200 at £19.99
DPD 1000. PREMIUM SHIPPING 24 Hr insured up to £1000 at £25.99
HERMES STANDARD. 2-5 DAY SHIPPING insured up to £20 at £6.99
FREE SHIPPING WITH HERMES when ordering a 7 knife package or above insured up to £20.
Having your knives sharpened involves three shipping journeys.
1. Initial knife boxes ship automatically via Hermes once we receive your order. Hermes is standard 2-5 working day shipping.
If your knife box has not arrived after 5 working days please contact us.
2. You place your knives in the box and return them to us.
DPD should take 1 working day from collection and Hermes should take 2-5 working days from collection.
Ensure you drop them at your local parcel shop as early as possible as drivers usually collect from parcel shops from midday onwards. If you miss your driver collection then your knives will be collected the following working day.
3. We endeavour to sharpen your knives within one working day and ship them back the following day using the same courier service you chose at checkout.
Please note that stated delivery times are guides and are achieved 99% of the time but are not guaranteed.
If you purchase multiple knife packages in one order they must all be sent to us together in one shipment.
They cannot be split over multiple shipments as only one shipping charge is purchased per order.
Please ensure you provide us with a mobile number for our couriers to contact you and please ensure our emails pass your spam filters so that you receive our shipping notifications.
Shipping options in detail -
Option one - DPD.
For valuable knives we recommend our senior trusted partner DPD.
For £19.99 you receive next working day delivery of your knives both ways!
Fully insured up to £200 each time.
( Remember that initial empty knife box ships Hermes )
For extra valuable knives we have DPD 1000 insured both ways up to £1000 for £25.99.
Next working day delivery means the shipment takes 24 hours to reach you from when DPD collect the package from us or from the DPD parcelshop when incoming to us.
Ensure you drop your knife box at your local parcel shop as early as possible in the morning as drivers usually collect from parcel shops from midday onwards. If you miss your driver collection then your knives will be collected the following working day. This will delay estimated delivery times.
DPD deliver to UK mainland only.
Mainland UK is all areas excluding N.I, Scottish Highlands and all islands. DPD do not ship to excluded areas.
DPD is not available in NI.
DPD will keep you informed by email or text message regarding your delivery.
Option two - Hermes.
If you want an economy shipping option, our slightly slower tracked service is with Hermes.
Hermes ship to all areas except Highlands, Shetland and Scillies.
Hermes is free on all orders of 7 knives and over ,otherwise it's just a snip at £6.99 for three way shipping of your knife box.
All packages are insured up to £20 and are fully tracked.
For this service each shipment takes on average 2-5 working days each way.
You will receive a shipping confirmation with a tracking reference when your knives ship so that you can track their progress back to you.
You can find your nearest Hermes drop shop here https://www.myhermes.co.uk/parcelshop-finder.html
