How does it work?

First choose the package that best suits your needs from our shop page.

We have 3, 5, 7,10 and 15 knife packages available.

You can also purchase diamond sharpening steels to keep your knives sharp between sharpening and a santoku knife to use whilst your knives are away.

You can even purchase multiple sharpening packages in one order but they'll need to be shipped to us together for sharpening.

Unfortunately gift cards will need to be purchased as a stand alone order and cannot be added to an existing order as your recipient will need their own shipping labels.

We'll then send you a Blade & Butler knife box with the correct amount of knife protection sleeves included as well as a return label.

Insert your blunt knives inside the sleeves, seal up the box and return it to us by dropping it off at your nearest courier parcel shop.

You can send your knives to us in your own time. No need to rush!

When we receive your knives we'll endeavour to sharpen them within one working day and then ship them back to you the following day direct by courier to your door.

The buying experience - what to expect.

When you place your order with Blade & Butler you'll immediately receive an order confirmation.

On the next working day we'll process and pack your knife box and ship it to you via Hermes tracked standard delivery.

This usually takes around 3 working days to transit. You will not be notified that it's on its way to you as we automatically ship out to this time frame every time.

When you receive your knife box, follow the enclosed packing instructions and pack up your knives.

Ship them back to us at your leisure by visiting a Hermes or DPD parcel shop ( whichever courier you chose at checkout ) and drop your knives there. Please ensure you have one near you before you place your order.

We'll receive your knives and endeavour to sharpen them within one working day and then return them to you.

You'll receive a shipping notification and tracking number when they ship.

You'll then have them delivered direct to your door in line with delivery times for your chosen courier.

You can read more about Shipping and packing your knives on our Shipping page.

Can you repair damaged knives?

Yes.

Absolutely and at no extra cost.

As for damage, we can say with total confidence that we are able to repair any damage that the cutting edge of your knife blade might have.

Broken tips. Chunks missing. Nicks and dents...

We even re serrate worn out bread knives.

Over the decades we've seen it all and we repair at no extra cost to you.

We do not however, weld fractures that originate from the spine of the knife or bolster.

Every order is backed by our 360° care plan.

Please visit our KNIFE REPAIR page for more info on this service.

How about that?

Can you guarantee sharpness?

Yes.

100%.

We can guarantee that your knife will be returned to you sharp.

We test every knife by hand on tomatoes before they leave us. ( we get through a lot of tomato soup! )

You'll find more info here
Every order is backed by our 3 60° care plan - our commitment to you.

Once you get your knives back home, it will be down to you to keep them sharp long term.

You can visit our Knife sharpening tips page for more info on how to use and maintain your knives .

How do you sharpen my knife?

Good question.

Your knives will be sharpened by hand on our precision aluminium oxide sharpening wheels that are water-cooled for optimum performance and temper retention.

This is the same process that the manufacturer who originally made your knife would have used.

Your knife will be returned with a 'factory edge' that will be around 1 to 3 mm wide and always with the correct angle for your knife and its intended application.

If your knife presents with a thicker than usual edge we’ll sharpen with slightly wider bevels to compensate for increased angles.

We also administer wider 8-10mm bevels for excessively thick bladed knives.

We re profile bolsters which is essential for blade profile alignment - at no extra cost.

We sharpen regular double bevel knives as well as single bevel.

See HERE for more info.

Every knife is unique so we will adjust our sharpening to suit the knife.

Please read our T&C’s which cover every individual aspect of how we approach each sharpening.

We offer a truly bespoke service.

Every single order is backed by our 360° CARE PLAN which is a collection of our core sharpening principles and standards.

We finish our service on polishing mop buffers up to 5000 grit which smooth the sharpening edge and create a brushed satin to semi mirrored finish on approximately 10-15mm of the blade from the cutting edge and finally we pass each knife on diamond steels to put them to bed.

Every knife is hand checked and will have to pass our Tomato cutting test before being allowed to be shipped back to you.

You'll have 24 hrs from receipt of knives to test your knives yourself on a tomato to confirm sharpness.

This forms our sharpness guarantee.

Your knife edge will be incredibly sharp whilst removing the absolute minimum of steel needed to create the perfect, clean and discreet edge.

If you have any special or specific requirements we’re happy to oblige - just leave a comment at checkout.

Our current packages -

3 knife package.

This is our minimum quantity package.

We do not sharpen less than 3 knives.

5 knife package.

7 knife package.

10 knife package.

15 knife package. Includes a free 12" diamond sharpening steel and 7" santoku knife.

We also offer gift cards, a 7" Santoku knife to use whilst your knives are away and diamond honing steels.

Prices reduce per knife the more knives you sharpen - because we're nice like that!

Blade & Butler. The UK's favourite local knife sharpening service.

We're only a click away!