HOLIDAY CLOSURE 1ST-12TH AUG. ALL NEW ORDERS RECEIVED AFTER THE 1ST SHIP OUT AUG 12TH
How does it work?
First choose the package that best suits your needs from our shop page.
We have 3, 5, 7,10 and 15 knife packages available.
You can also purchase diamond sharpening steels to keep your knives sharp between sharpening and a santoku knife to use whilst your knives are away.
We'll then send you a Blade & Butler knife box with the correct amount of knife protection sleeves included as well as a return label.
Insert your blunt knives into the sleeves, seal up the box and return them to us by dropping them off at your local courier parcel shop.
DPD return labels expire 6 months from the date of your order. EVRi / Hermes return labels expire 28 days from your order date.
When we receive your knives we'll endeavour to sharpen them within one working day and ship them back to you the following day direct by courier to your door.
The buying experience - what to expect.
When you place your order with Blade & Butler you'll immediately receive an order confirmation.
On the next working day we'll process and pack your knife box and ship it to you via EVRi / Hermes tracked standard delivery.
This usually takes around 3 working days to transit. You will not be notified that it's on its way to you as we automatically ship out to this time frame every time.
When you receive your knife box, follow the enclosed packing instructions and pack up your knives.
Ship them back to us by visiting a EVRi / Hermes or DPD parcel shop ( whichever courier you chose at checkout ) and drop your knives there. Please ensure you have one near you before you place your order. DPD return labels expire 6 months from your order date and EVRi / Hermes 28 days from when you place your order so do try and get your knives to us within these time frames as you'll have to purchase new return labels if they expire.
We'll receive your knives and endeavour to sharpen them within one working day and then return them to you.
You'll receive a shipping notification and tracking number when they ship.
You'll then have them delivered direct to your door in line with delivery times for your chosen courier.
You can read more about Shipping and packing your knives on our Shipping page.
Frequently asked questions
If your query is not covered below then please contact us
Yes. Absolutely and at no extra cost.
As for damage, we can say with total confidence that we are able to repair any damage that the cutting edge of your knife blade might have.
Broken tips. Chunks missing. Nicks and dents...
We even re serrate worn out bread knives.
Over the decades we've seen it all and we repair at no extra cost to you.
How about that?
We do not however weld fractures that originate from the spine of the knife or bolster or repair handles.
Every order is backed by our 360° care plan and Tomato test quality control as standard.
Please visit our KNIFE REPAIR page for more info on this service.an answer to this item.
No we do not repair handles or rivets in handles.
If you have bespoke handmade or forged knives we'd recommend you get in touch with a UK based artisan knife maker or carpenter who may be able to help.
If you have standard brand knives such as Wushof or Henkels, the cost of replacing handles will exceed the cost of buying a new knife.
Good question.
Your knives are sharpened by hand on our precision aluminium oxide sharpening wheels that are water-cooled for optimum performance and temper retention.
This is the same process that the manufacturer who originally made your knife will have used.
Your knife will be returned with a 'factory edge' that will be around 1 to 3 mm wide and always with the correct angle for your knife and its intended application.
If your knife presents with a thicker than usual edge we’ll sharpen with slightly wider bevels to compensate for increased angles.
We also administer wider 8-10mm bevels for excessively thick bladed knives and cleavers.
We re profile bolsters which is essential for blade profile alignment – as standard and at no extra cost. Please note that we do not perform full taper re grinds.
We sharpen regular double bevel knives as well as single bevel blades.
See HERE for more info.
Every knife is unique so we will adjust our sharpening to suit the knife.
Please read our T&C’s which cover every individual aspect of how we approach each sharpening.
We finish our service on polishing mop buffers up to 5000 grit which smooth the sharpening edge and create a brushed satin to semi mirrored finish on approximately 10-15mm of the blade from the cutting edge and finally we pass each knife on diamond steels to put them to bed.
Every knife is hand checked and will have to pass our Tomato cutting test before being allowed to be shipped back to you.
We offer a truly bespoke service.
Every single order is recorded, photographed and archived to ensure quality compliance and is backed by our 360° CARE PLAN which is a collection of our core sharpening principles and standards.
You'll have 24 hrs from receipt of knives to test your knives yourself on a tomato to confirm sharpness.
This confirms our sharpness guarantee.
Your knife edge will be incredibly sharp whilst removing the absolute minimum of steel needed to create the perfect, clean and discreet edge.
If you have any special or specific requirements we’re happy to oblige ( providing that it is a service that our website states we can provide ) - just leave a comment at checkout.
Yes. 100%.
We can guarantee that your knife will be returned to you incredibly sharp and free of correctible defects.
We test every knife by hand on tomatoes before they leave us.
( we get through a lot of tomato soup! )
Our quality control tests are recorded and kept on file for 4 weeks to ensure 100% compliance.
You'll find more info here about our Tomato Test.
Every order is backed by our 360° care plan
which our commitment to you.
Once you get your knives back home, it will be down to you to keep them sharp long term.
You can visit our Knife Resource Centre page for more info on how to keep and maintain your knives in the best possible condition.
Our 3 knife package is our minimum order requirement.
Unfortunately we do not sharpen less than 3 knives.
We also have 5 knife, 7 knife,10 knife and
15 knife packages.
Our 15 knife package also includes a free 12" diamond sharpening steel and 7" santoku knife.
We also offer gift cards, a 7" Santoku knife to use whilst your knives are away and diamond honing steels.
Prices reduce per knife the more knives you sharpen - because we're nice like that!
Blade & Butler. The UK's favourite local knife sharpening service.
Simply add the package or packages of your choice to your basket.
Select a courier service and the price will automatically display.
We use two couriers to ship our orders.
DPD and EVRi / Hermes.
You'll find all the info you need to decide which one is best for your order and specific requirements on the Shipping page of our website which is dedicated to the shipping and packaging process.
No.
DPD return labels are good for 6 months from order date. Leaving you plenty of time to send us your knives. This is the shipping option we recommend.
EVRi / Hermes expire 28 days from you placing your order so do please ensure you send your knives in to us speedily within these time frames else you'll have to purchase new return labels which cost £3.99.
Unfortunately the quantity of our packages are fixed. You can either choose to reduce your amounts to fit the desired package, add an item from a friend, neighbour or family member to make up your desired quantity or add multiple packages together to fulfil larger amounts.
Have 8 knives to sharpen? Not a problem. Simply add a 5 and a 3 knife package to your order to make 8 knives in total.
Yes, but you’ll have to ship them back to us all together using the return label provided.
The knife packages cannot be split and returned at different times as there is only one return label issued per order.
Unfortunately not. Each order has its own return labels for the 3 way journey. Splitting your order would require multiples of extra P&P charges and is not possible. All knives need to be shipped to us in one go.
We cover the following areas -
Mainland UK with Evri / DPD Local.
Isle of Wight with DPD Local only.
Northern Ireland with Evri / Hermes only.
Scottish Islands ( Bute, Arran, Islay, Mull etc ) with Evri / Hermes only.
We do not cover -
Scottish Highlands, Channel Islands, Isle of Man, Shetlands, Orkney and Scilly.
Unfortunately you cannot.
You’ll have to order a gift card in a separate stand alone order as your gift card order will need its own shipping label and dedicated address for your recipient.
If you are ordering knife sharpening for yourself and also want to add a gift card to your order, please place a separate order for the gift card.
Unfortunately we cannot guarantee your knives back by a certain date.
There are diagrams on our Home page and Shipping page which outline the average shipping and turn around times. These are 99.9% accurate but as deliveries are outside of our control we cannot guarantee them. DPD next working day is our fastest service if speed is of the essence.
Yes indeed.
We have negotiated accounts on special terms to ship knives with EVRi / Hermes and DPD.
We have 3 levels of insurance depending on the value of your knives.
We have up to £1000 with DPD. An up to £200 option also with DPD and an up to £20 budget option for low value knives with EVRi / Hermes couriers. You can choose your level of cover at checkout.
Yes, of course.
If you'd like to visit our workshops to drop off your knives, simply place your order on line first, then pop us an email to arrange your visit.
We sharpen absolutely any knife that is made of steel. Every brand without exception.
From Robert Welch, Ikea and Sabatier to Global, Wusthof, Henckels and everything in between.
Damascus steel, hand made knives, serrated bread knives, hunting knives, pen knives, fluted edge, single bevel, carbon steel, cleavers, paper/card/household scissors and much more are all accommodated.
You can find out more about what we sharpen and what we cannot sharpen on our What we sharpen page.
Yes absolutely.
We are the only re sharpening company in the UK that offer a full bread knife re serration on request at no extra cost to you at all.
You can read more about this on our Knife repair page and here at our Knife resource centre.
Yes we do.
We sharpen household scissors used for paper and card.
The cost of sharpening a pair of scissors is the same as one knife.
However, we do not sharpen pinking scissors, tailor scissors, hair dressing scissors or pet grooming scissors.
Occasionally we get asked this. The answer is yes. However most knives are symmetrical in profile and so can be used by left and right handed users equally without hinderance.
The only knife that is left hand specific is a single bevel or one sided chisel angle blade. We can also sharpen these too.
Not a problem.When you place your order, simply add a santoku knife or Chinese cleaver to your cart and we’ll ship you the knife/knives in the initial empty knife box.
They're yours to keep and excellent value.
We have been expertly re sharpening knives since 1905.
Over a century of heritage has provided us with a wealth of expertise ensuring the very best possible outcome in restoring your knives.
You can read more about our heritage here.
You can read more about our free 360° care plan here which outlines the core principles of our approach to sharpening each and every knife.
You can also view our work on our Youtube channel here.
You can also view images of knives from our workshop at our instagram account here.
We are the only sharpening company in the UK with an excellent rating on Trustpilot.
We love what we do and we pour that love and care into revitalising your treasured possessions.
Customers can leave comments at Checkout to provide specific instructions if they’d like their knives sharpened in ways that fall outside of our T&C’s or 360 care plan.
Please note that we can only accommodate these requests if it is an instruction that is possible to fullfil or administer. These are laid out in our T&C’s.
Simple. Affordable. Fast. Hassle free. UK- wide domestic knife sharpening service direct to your door. With Blade & Butler's heritage your knives are in the best of hands.
Sharpness guarantee on delivery or a free re sharpen! See T&C's
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